Support

With the purchase of your Sage SalesLogix solution, you receive the benefits of one of our Sage Business Care plans. This will come in very handy when you have questions about your new software.

To access Customer Support, call 800-944-5709 and enter your PIN (Personal Identification Number). To acquire your PIN, call 800-944-5709 and press #0, or email CustomerService.CRM@sage.com.

For Sage SalesLogix Cloud, email us sagecloudafterhours@sage.com to access after hour emergency site outage support.

You are on one of these plans:

Sage Business Care Gold: Access the latest software versions and updates, support coverage, and training subscriptions. And you benefit from support features like unlimited phone support* with priority queue access, extended hours for five critical issue cases, web case support*, and 24x7 access to online self-service web support.

Sage Business Care Silver: Get the most economical option for receiving personalized customer support from our award-winning call centers. Access our expert support team for five support cases and 24x7 access to online self-service web support.

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Sage Business Care delivers value to your organization by helping you minimize the time, resources, effort, and cost of operating your Sage solution.